Terms & Conditions

Last Updated: 07/03/2025

Welcome to Pixels & Packs! These Terms & Conditions (“Terms”) govern your use of our website, http://pixelsandpacks.co.uk/ (“Website”), and the purchase of our products and services. By accessing or using our Website, you agree to abide by these Terms.


1. General Terms

  • These Terms apply to all users of the Website, including customers, browsers, and contributors.
  • By accessing the Website, you confirm that you are at least 18 years old (or the legal age required in your jurisdiction for purchasing vape-related products).
  • We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website signifies acceptance of any changes.

2. Products & Orders

  • All products available on our Website are for personal use only. Resale of our products without permission is prohibited.
  • We reserve the right to refuse or cancel any order at our sole discretion. If an order is canceled, a full refund will be issued.
  • Prices and product availability are subject to change without notice.
  • It is your responsibility to ensure that purchasing and using our products comply with your local laws and regulations.

3. Payments & Billing

  • We accept major credit and debit cards, as well as other payment methods specified at checkout.
  • By placing an order, you confirm that the payment details provided are accurate and that you have the necessary authorization to use the payment method.
  • We reserve the right to refuse any transaction suspected of fraudulent activity.

4. Shipping & Delivery

  • Orders will be processed and shipped within the timeframes specified on our Website.
  • Shipping times may vary depending on your location and external factors beyond our control.
  • We are not responsible for delays, lost packages, or damage during transit once an order has been shipped.
  • Any customs duties, taxes, or import fees are the responsibility of the customer.

5. Returns & Refunds

  • We accept returns for defective or damaged products within [Insert Timeframe] days of receipt.
  • To initiate a return, contact us at [email protected] with proof of purchase and images of the defective item.
  • Refunds will be processed to the original payment method within a reasonable timeframe upon approval of the return.
  • Products must be returned in their original packaging and unused to be eligible for a refund.

6. User Accounts

  • To access certain features or place an order, you may need to create an account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
  • We reserve the right to suspend or terminate any account suspected of violating these Terms or engaging in fraudulent activity.

7. Intellectual Property

  • All content, logos, images, and trademarks on our Website are the property of Pixels & Packs and may not be used without permission.
  • You may not copy, distribute, or modify any part of the Website without express written consent from us.

8. Limitation of Liability

  • Pixels & Packs is not responsible for any damages, injuries, or health issues resulting from the use of our products.
  • We make no warranties regarding the accuracy, reliability, or completeness of any information on our Website.
  • To the fullest extent permitted by law, our liability shall be limited to the amount paid for the product purchased.

9. Governing Law

  • These Terms shall be governed and interpreted in accordance with the laws of [Insert Jurisdiction].
  • Any disputes arising under these Terms shall be resolved exclusively in the courts of [Insert Jurisdiction].

10. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Pixels & Packs
Website: http://pixelsandpacks.co.uk/
Email: [email protected]


By using our Website and purchasing from us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Third-party Analytics

We use FeedPulse (FEEDPULSE LTD, company number 16772666, registered in England) as a data processor to provide visitor analytics on this website. FeedPulse processes data on our behalf under a Data Processing Agreement compliant with the UK GDPR, and stores it within the United Kingdom. For technical details of what is collected and how to opt out, see FeedPulse's cookie policy.